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Chapter-418

Chapter-418

Chapter-418

privacy policy

privacy policy

privacy policy

This Privacy Policy explains how Chapter-418 collects, uses, stores, and protects information when you visit this website, submit a project enquiry, request a Brand Distinctiveness Audit, download a resource, or contact the studio. Chapter-418 is an independent brand identity studio led by Ayush Naresh Kumar in Delhi, India. By using this website or submitting information through it, you agree to the practices described in this Privacy Policy.

Information collected

Chapter-418 may collect the following information when you use the website or contact the studio:
• Name
• Email address
• Business or brand name
• Website or social media links
• Project details
• Budget range
• Timeline
• Message or enquiry details
• Files, links, or references you choose to share
• Information related to a Brand Distinctiveness Audit request
• Basic technical data such as device type, browser, pages visited, referral source, and approximate location if analytics tools are used

Chapter-418 does not intentionally collect sensitive personal data unless you choose to include it in your message.

How the information is collected

Information may be collected when you:
• submit a contact form
• use a sidebar enquiry form
• request a Brand Distinctiveness Audit
• email the studio directly
• download a checklist or resource
• interact with embedded forms or third-party tools
• browse the website, if analytics or cookies are used

Why the information is used

Chapter-418 may use your information to:
• respond to your enquiry
• understand your project requirements
• assess whether a project is a good fit
• prepare proposals, audits, invoices, or project documents
• provide brand identity, visual identity, or related design services
• manage communication before, during, or after a project
• improve the website, content, and services
• maintain internal business records
• comply with legal, tax, accounting, or regulatory requirements

Legal basis and consent

Where required by applicable law, Chapter-418 processes personal data based on your consent, legitimate business interests, contractual necessity, or legal obligations.

When you submit a form or contact the studio, you provide information voluntarily so Chapter-418 can respond to your enquiry or provide the requested service.

You may request that your information be corrected, updated, or deleted by contacting the studio, subject to any legal, tax, contractual, or legitimate record-keeping requirements.

Sharing of information

Chapter-418 does not sell your personal information.

Information may be shared only when necessary with:
• project collaborators, if required for your project
• website hosting providers
• form tools or CRM tools
• email service providers
• analytics providers
• payment processors
• accounting, legal, or tax professionals
• government or regulatory authorities where required by law

Only the information necessary for the relevant purpose is shared.

Third-party tools

This website may use third-party tools for hosting, forms, analytics, embedded media, payments, scheduling, email, or downloads.

These third-party tools may collect or process information according to their own privacy policies. Chapter-418 is not responsible for the privacy practices of third-party websites or services.

Examples may include tools such as Framer, Google Analytics, Google Forms, Tally, Typeform, Calendly, Stripe, Razorpay, PayPal, Google Drive, Notion, or email service providers, depending on what is used on the website.

Replace this list with the actual tools you use.

Payments and refunds

Payment terms for projects, audits, or services will be stated in the relevant proposal, invoice, or agreement.

Unless otherwise agreed in writing, advance payments, booking fees, audit fees, and completed project milestones may be non-refundable once work has started, time has been reserved, or deliverables have been shared.

Specific refund, cancellation, and rescheduling terms should be read in the project agreement or invoice for that engagement.

Cookies and analytics

This website may use cookies or similar technologies to understand website traffic, improve user experience, remember preferences, or measure performance.

If analytics tools are used, they may collect information such as pages visited, time spent on the site, device type, browser, referral source, and approximate location.

You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

If you are not using analytics or cookies yet, change this section to:
This website currently does not use analytics or marketing cookies beyond what may be necessary for website hosting and basic functionality. If analytics, advertising pixels, or tracking tools are added later, this policy will be updated.

Data storage and retention

Chapter-418 keeps personal information only for as long as reasonably necessary for the purpose it was collected.

Project enquiry information may be kept for follow-up, record-keeping, business reference, or legal and accounting purposes. If a project does not move forward, enquiry details may still be retained for a reasonable period unless deletion is requested.

Project-related records, invoices, contracts, and communications may be retained as required for legal, tax, accounting, or business purposes.

Data security

Chapter-418 takes reasonable steps to protect personal information from unauthorised access, misuse, loss, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure. Chapter-418 cannot guarantee absolute security of information submitted online.

International visitors

Chapter-418 is based in India and may work with clients in other countries. If you contact the studio from outside India, your information may be processed in India or through third-party tools that operate in other jurisdictions.

By submitting information, you understand that your data may be transferred, stored, or processed outside your country of residence, subject to applicable laws and the safeguards of the tools used.

Your rights

Depending on the laws that apply to you, you may have the right to:
• ask what personal information is held about you
• request correction of inaccurate information
• request deletion of your information
• withdraw consent where processing is based on consent
• object to certain uses of your information
• request restriction of processing
• request a copy of your information

To make a request, contact Chapter-418 using the email below. Some requests may be limited by legal, contractual, tax, accounting, or legitimate business requirements.

Children’s privacy

This website and studio services are intended for business users and adults. Chapter-418 does not knowingly collect personal information from children.

If you believe a child has submitted personal information, contact the studio so appropriate action can be taken.

Updates to this Privacy Policy

This Privacy Policy may be updated from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact

For questions about these Privacy Policy, contact:

Chapter-418
Email: info@chapter418.com

BOOK A CALL WITH US

Chapter 418 is an independent brand identity studio based in India, working with clients globally, creating distinctive visual identity systems for startups, cafes, consumer brands, and founder-led businesses.

Prefer email? Write to us at

project@chapter418.com

Instagram

Behance

Linkedin

Chapter-418

©2026 Chapter418

Terms

Privacy Policy

BOOK A CALL WITH US

Chapter 418 is an independent brand identity studio based in India, working with clients globally, creating distinctive visual identity systems for startups, cafes, consumer brands, and founder-led businesses.

Prefer email? Write to us at

project@chapter418.com

Instagram

Behance

Linkedin

Chapter-418

©2026 Chapter418

Terms

Privacy Policy

BOOK A CALL WITH US

Chapter 418 is an independent brand identity studio based in India, working with clients globally, creating distinctive visual identity systems for startups, cafes, consumer brands, and founder-led businesses.

Prefer email? Write to us at

project@chapter418.com

Instagram

Behance

Linkedin

Chapter-418

©2026 Chapter418

Terms

Privacy Policy